By understanding our communities and the risks they face.
By being inclusive in our approach and tailoring services to meet the needs of our diverse communities.
By working with partners in a targeted, proactive and effective way.
Service delivery
By having competent, confident and skilled staff.
By having the right skills, equipment and resources in the right places to reduce risk.
By having a learning culture and continually improving what we do and how we do it.
By striving to achieve a high level of service.
Value for money
By making objective decisions based on evidence.
By making appropriate use of public money and providing best value.
By continually monitoring how we perform, sharing what we do, and embracing best practice from others.
People
By becoming an employer of choice through building a diverse, inclusive, and supportive workplace that enables our people to thrive in a safe environment.
By giving our people the skills required to perform to the best of their ability and provide them with opportunities to realise their full potential.
By being role models, showing visible and inclusive leadership and challenging behaviour that falls short of our high standards.
