Organisational support
Organisational Support provides internal services required to perform our prevention, protection and response functions. It provides resources, including premises, fleet, equipment, information and intelligence.
Organisational Support is managed in three broad categories:
- Service Support
- Operational Support
- Integrated Risk Management
These teams consist of a mixture of operational and support staff who strive to provide the best support possible to ensure others have the resources they need to work effectively.
Where Lincolnshire County Council (LCC) or other partners provide a service, such as in IT or estates, Organisational Support collaborates with those partners to ensure our needs are met.
In addition to tasks such as:
- providing performance information
- maintaining communications equipment
- keeping the operational fleet and equipment in optimum working order
- large, service-wide projects
We also ensure we can continue to operate through periods of disruption by creating and testing business continuity plans to manage issues occurring on a regional and national level.
We work with our Local Resilience Forum (LRF) partners to ensure we are ready to respond to large-scale emergencies where a multi-agency approach will result in a more effective outcome.
We ensure the supply of frontline equipment reflects the diverse risks presented to us across the county. At the same time, we will consider how we can adapt our provision of equipment in line with the LCC green strategy to help minimise environmental impacts. We will also continue seeking opportunities to collaborate with partners to drive efficiencies and work together to keep our communities safer.
LFR’s current consortium arrangements with three other Fire and Rescue services for its Control mobilisation function ends on 31 March 2025. This function provides us with the ability to receive 999 calls and to mobilise the appropriate assets to the incident. We are working closely and collaboratively with LCC’s IT and Commercial teams to secure the next generation of service and systems to ensure we continue working together to keep our communities safer.
The software applications we use to support our protection, prevention and operational risk functions have been superseded by new releases and technology. We want to have a system providing one version of the ‘truth’ for all our departments, with information flowing freely between each discipline. To that end, we are in the process of procuring a new integrated management information system. This will enable the retrieval of the most up-to-date information at the touch of a button, providing our crews and staff with all the information they require.