Taxis
Can my child have a taxi instead of a bus?
Transport may be provided in smaller vehicles if it has been assessed that the pupil has a specific difficulty or disability that prevents them from travelling safely using bus or train services. We'll ask for professional third-party medical evidence if it is not apparent from our records what the issues are.
Please note that any form of loan taxi transport is an exception to the rule and only considered when all options have been explored.
When and where will a taxi collect from?
We do not ask drivers to knock on the door or otherwise announce their arrival as they may have other students on board and cannot leave them unattended in the vehicle. Please ensure that you look out for the vehicle at the allocated pick-up time and your child boards the vehicle as soon as it arrives.
Occasionally a group pick up point may be arranged for shared taxis from the same area.
Parents are not able to choose a collection time, these are set by Transport Services and the taxi provider.
For primary and SEN students, we require a responsible adult to be at home to receive the child. If you are not home, it is important that the transport crew have a means to contact you. If we are unable to contact, you and there are other children on board these will be returned home and then the vehicle will come back to your property. If there is still no one home the child may be returned to school or taken to a local police station.
Why has my child's taxi changed? What do I do it I am not happy with the new arrangements?
Transport contracts do have to change from time to time to ensure the most efficient and effective use. When changes are made we will communicate these with the parents as soon as we can. The requirements of the children are supplied to the new provider ahead of time and where authorised home visits will take place.
If there are issues with the new provision please use our Contact Educational Travel form to report the issue as an incident.