Coaching and mentoring
We encourage line managers to provide coaching and mentoring. This is for staff undergoing learning and development.
Managers will share the skills and knowledge of experienced staff members with new employees. This enables learning across the team.
Coaching is a process where a coach supports an individual.
A coach works with an employee to understand what they want to achieve. By using tools and techniques, the coach will support them towards their goal.
Coaching is accessible through our coaching pool. We determine whether to invest in coaching support for individuals.
Mentoring is when a person acts as a role model. They then support the employee if they want to develop.
Mentors are from within the organisation. Mentors share their experience, knowledge and insight, to support others.
All of our managers are encouraged to adopt a coaching style in leadership.
Our managers adopt this style to encourage employees to resolve any challenges. This is a way of supporting personal development for everyone.
Apprenticeships
We want to develop the skills and knowledge of our existing employees.
As part of this commitment, we provide apprenticeship programmes. These are across the organisation.
Our apprenticeship policy provides further detail of our approach.
Employee appraisals
We will agree on development plans with employees through discussion. This is a part of the performance and development appraisal process.
We will identify and agree on learning and development needs.