Outcomes
Investigation activity itself does not represent the outcomes of our counter fraud work. We recognise that by preventing fraud we will reduce losses. The delivery of our counter fraud work plan will improve overall outcomes and achieve the aims and objectives of this policy. We will measure the effectiveness of our counter fraud arrangements by focusing on outcomes such as:
- high levels of fraud awareness
- zero tolerance to fraud (number of referrals or disciplinary results)
- reduced losses
- levels of recovery
- levels of reporting
- delivery of the annual counter fraud work plan (ensuring best practice)
- reducing the risk of fraud
- successful prosecutions and other sanctions