What the engagement team offers
We offer:
- advice and support in the development of consultation and engagement planning. (This includes guidance and templates to aid the consultation or engagement process)
- advice and support on appropriate wording to ensure surveys or questionnaires are in plain language and are fit for purpose
- liaison with officers able to provide advice on information assurance and build online surveys, as part of the corporate process
- advice and support on testing the survey or questionnaire
- connections with services or organisations carrying out similar activity or working with similar audiences. This enables joint working and sharing of results (where permitted)
- advice and support in the completion of equality impact analyses (EIAs)
- facilitation at workshops or other engagement or consultation activities
- access to our engagement database and calendar. Promotion to people within the community who want to engage on issues that interest or affect them
- access to Lincolnshire’s Community Engagement Community of Practice which enables sharing of experience, ideas and learning
- dissemination of training information so that colleagues can deliver engagement or consultation activity themselves
- advice to ensure consultation adheres to relevant legal precedents (where required working closely with Legal Services) including Gunning, Brown and Bracking Principles
- providing a contact point to help individuals and external organisations contact the relevant member of staff within LCC
- raising an issue on behalf of an individual or external organisation with the relevant officer by forwarding emails or setting up a meeting
- facilitating responses to queries by making a 'reminder' contact with a member of staff if they do not respond to an individual or external organization