Dispute resolution and mediation
We are always keen to try and resolve any issues informally.
If you are not happy about an EHC needs assessment or an EHC plan, contact your child's SEND Caseworker to discuss. We will work with you to try and come to an agreement.
If you would like impartial advice about SEND, you can contact Liaise.
- Call 0800 195 1635 (Freephone)
- Complete our contact form
If we are unable to resolve an issue, you can access formal mediation. It is a positive way of trying to settle the dispute.
It involves a meeting between you, us and an independent mediator who will help everyone reach an agreement on the points of dispute. It is free of charge and provided by Global Mediation:
- Call: 0800 064 4488
- Email: sen@globalmediation.co.uk
- Visit: www.globalmediation.co.uk
If we are still unable to resolve the issue, you can appeal the SEND tribunal.
