How to invoice us
The quickest way to be paid is to email your invoice to Invoices@lincolnshire.gov.uk.
How to send invoices
- Attachment format: Attached invoices in a PDF or a Microsoft word format.
- Multiple invoices: You can include multiple invoices in one email, but:
- Attach each invoice as a separate PDF/Word document.
- Ensure each invoice is uniquely named.
- Email subject: Include the word “invoice” in the subject field
However:
- Do not send any links or Zip files as we cannot process them and your email will be rejected.
- Do not send the same invoice twice as this could delay payment.
What to include in your invoice
All invoices sent to us must include:
- A valid purchase order number
- Your supplier ID number, which you can find on your purchase order
- Invoice date
- Unique Invoice number
- Total amount payable, plus VAT if applicable
- Your full name and address
- Your invoice must be addressed to Lincolnshire County Council or a Lincolnshire County Council establishment
You can download a supplier guide and invoice templates.
We only accept handwritten invoices if agreed in advance.
How to contact us
Only invoices should be sent to Invoices@lincolnshire.gov.uk.
- Queries should be sent to suppliers@lincolnshire.gov.uk
- Credit notes should be sent to: creditnotes@lincolnshire.gov.uk
- Statements should be sent to: statements@lincolnshire.gov.uk
To change your bank account details you must email masterdata@lincolnshire.gov.uk with the request on headed paper.
Purchase orders
A purchase order outlines the exact goods and/or services we want you to provide.
All purchase orders contain:
- a purchase order number
- description of goods or services
- delivery address
- delivery contact details
Once you have received a standard purchase order from us by email, you can send us an invoice.
If the description on the purchase order is not correct, do not supply us.
If you do not have a valid purchase order number:
- contact the member of staff who made the initial request
- or, email suppliers@lincolnshire.gov.uk
For more information about purchase orders, read our terms and conditions.