Protecting residents from the financial and emotional damage wreaked by fraudsters
Scams prevention and intervention officer Andrew Turner continues to work tirelessly to keep residents safe from scammers.
He is just one line of defence within our county dedicated to protecting people by providing a range of practical and emotional support.
Andrew said: “Fraudsters make every effort to exploit situations for financial gain, with no regard to the harm they cause. They’ll often approach people when they are most vulnerable, such as following a bereavement, during an illness or while moving home.
“They’ll also target those looking for companionship or who feel unsafe at home, as well as trying to take advantage of those wanting to be more environmentally friendly or struggling with the rising cost of living.
“However, there are steps you can take to stay safe – just Stop, Challenge and Protect. If you suspect something is wrong, Stop and think before parting with your money. Remember it’s ok to Challenge them and refuse a request if you’re not sure about it. And if you think you’ve been scammed, Protect yourself by contacting your bank immediately.”
Many of those supported by Andrew reported financial losses. In addition, over half reported a loss of trust and sadness, and over a third reported feelings of embarrassment, shame, fear and worry. Some reported other damaging effects, such as financial hardship, self-neglect and loss of sleep.
On a more positive note, all said they felt safer and more confident in recognising scams after receiving support, along with an improved sense of wellbeing.
If you’ve experienced fraud or been the target of a scam, please speak out. You can report it to Action Fraud on 0300 123 2040 or get advice from Citizen Advice Consumer helpline on 0808 223 1133. It can also help to talk to your family and friends about your experience.
How scammers try to catch you out
Fraud by telephone is a common tactic, with scammers pretending to be from reputable companies or organisations, such as the police. Often using high-pressure sales techniques, their aim is to get you to reveal personal information, like bank details, or to send money. A device blocking unwelcome calls can be installed to provide peace of mind.
Fraudsters will also often make contact via text, email, social media or the post, or sometimes they’ll turn up on your doorstep. There is a huge range of potential scams to be on the lookout for, from fake lottery letters and parcel delivery texts to traders claiming you need urgent work on your home.