On-Street Parking Transactions and Revenue - Find a freedom of information request

I would like to request detailed information on parking within your local authority for the period from April 2023 to March 2024:

1. On-Street Parking Transactions and Revenue

a) Total Number of On-Street Parking Transactions: Please provide a breakdown of the total number of transactions and ticket sales for on-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions Response:

b) On-Street Pay by phone Transactions: Please specify the number of on-street parking transactions processed specifically via your Pay By Phone supplier(s). Response:

c) Total On-Street Parking Income (Excluding Permits and PCNs): Provide the total on-street parking income for the specified period, excluding income from parking permits and Penalty Charge Notices (PCNs). Response:

d) On-Street Pay by phone Income: Specify the total income from on-street parking transactions processed via your Pay By Phone supplier(s). Response:

2. Off-Street Parking Transactions and Revenue

a)Total Number of Off-Street Parking Transactions: Please provide the total number of transactions and ticket sales for off-street parking, including both Pay by Phone and Pay & Display (P&D) Machine transactions. Response:

b) Off-Street Pay by phone Transactions: Specify the number of off-street parking transactions processed via your Pay By Phone supplier(s). Response:

c) Total Off-Street Parking Income (Including VAT, Excluding Permits and PCNs): Provide the total income for off-street parking, including VAT but excluding income from permits and PCNs. Response:

d) Off-Street Pay by phone Income: Specify the total income from off-street parking transactions processed via your Pay By Phone supplier(s). Response:

3. Payment Methods for Parking Transactions List of Payment Methods:

a) Please provide a complete list of all payment methods currently offered for parking transactions across both on-street and off-street parking, including but not limited to cash, card, contactless, and mobile app options. Response:

b) Please indicate the name of the supplier for each payment method e.g Metric, Flow bird, IPS etc. Response: Pay by phone Parking:

c) Please provide the name of the 'pay by phone' supplier used by the Council today e.g Ringo, Paybyphone, Just park. Response:

d) Please confirm the current contract expiry for the Council's 'pay by phone' service, including any extension options that are available / unused Response:

4. Pay on Foot / Pay on Exit Car Parks Pay on Foot / Pay on Exit Car Park Overview:

a) Number of Pay on Foot Car Parks: Confirm the number of car parks within your authority that are equipped with barrier access. Response:

b) Total Number of Spaces: Specify the total number of parking spaces available within these barrier-accessed car parks. Response:

c) Pay on Foot / Pay on Exit Car Park Transactions:

Total Transactions: Provide the total number of parking transactions and ticket sales within barrier-accessed car parks. Response:

d) Income from Pay on Foot Car Parks: Specify the total parking income generated solely from barrier-accessed car parks. Response:

e) Equipment Manufacturer: Identify the manufacturer(s) of the barrier equipment currently installed and in use at these car parks. Response:

5. Future plans

a) Please could you provide a narrative response outlining any significant changes or procurement exercises that are being considered in the 2025/2026 financial year to the Contracts / suppliers mentioned in this request, for example: Pay by phone supplier P&D Machine provision Pay on Foot / Pay on Exit equipment Response:

b) Please could the Council confirm whether they have any plans to join the government's National Parking Platform in the future? Response:

I can confirm that the information requested is held by Lincolnshire County Council. I have detailed below the information that is being released to you.

1.a-d) Nil

2. a) 42,729

b) 19757

c) £105,995

d) £50,470

3. a) Card Payment and Pay By Phone

b) APCOA Connect

c) APCOA Connect

d) November 2029 with a 4 year extension option

4. a-e) Nil

5. There are no significant changes being planned in 2025/26