Survey Distribution within Lincolnshire County Council - Find a freedom of information request

Request

The information that we require, under the Freedom of Information Act, is as follows:

1) Do you use a tool for Surveys? (a survey tool would help to create the survey, design the questions, distribute the survey, drive responses, and build out reports and insights into the data)

2) If so, which supplier do you use for this tool?

3) How much do you spend annually on Survey Tools?

4) Which month and year does your contract with your supplier end?

5) Who is the budget holder for this contract?

Decision

1) LCC uses an engagement platform that offers a spectrum of communication and engagement tools, including a survey tool.

2) The current supplier is Granicus.

3) The current annual cost for the engagement platform is £17,230. The platform provides a wide spectrum of communication and engagement tools, including a survey tool.

4) The contract is due to end in August 2025.

5) The budget holder is Karen Spencer, Head of Communications and Engagement.

Reference number
10132822
Date request received
22 July 2024
Date of decision
6 August 2024