Requests for compensation over damage to vehicles caused by potholes - Find a freedom of information request

Request

I am sending this request under the Freedom of Information Act 2000 to ask for the following information:

1. How many requests for compensation over damage to vehicles caused by potholes have there been in Lincolnshire? How do 2023 figures compare to 2022?

2. I would like these figures for the period between January 1, 2023 and December 31, 2023, and January 1, 2022 and December 31, 2022.

3. I would like these figures broken down into successful and unsuccessful requests, with financial amounts disclosed by year for 2023 and 2022.

4. Additional questions:a) How much money has the council handed out in compensation for vehicle damage as a result of potholes in the county? 


b) How many reports of potholes were there in Lincolnshire for 2023 and how many of these were successfully identified and dealt with?

Decision

I can confirm that the information requested is held by Lincolnshire County Council. I have detailed below the information that is being released to you.

1. 2022 = 1332 2023 =1780

2. Please see attached table

3. 2022 - Successful - 475 - £63,146.81

2022 - Unsuccessful - 849

2023 - Successful - 319 - £56,726.94

2023 - Unsuccessful – 1146

4. a) Jan 1 st to Dec 31st 2022 - £489,867.00 Jan 1st to Dec 31st 2023 - £666,319.37

b)Pothole enquiries raised from 1st January 2023 to 31st December 2023:

There were 17871 pothole related enquiries raised between 1st January 2023 to 31st December 2023, as per the data held within our asset management system.

As of 3rd April 2024, these enquiries are at the following statuses:

Enquiry Status Name

Quantity

Assessed - no action proposed

2605

Enquiry Cancelled

11

Enquiry Resolved

825

Inadequate Information

163

Investigation Required

2

Investigations Ongoing

2

Job Committed (Authorised)

349

Job Complete - Made Safe

21

Job Complete - Resolved

13496

Job in Progress

23

Job Raised

4

Third Party responsibility

312

Forward Programme Works (e.g. Larger Surface works to be carried out)

52

Other e.g. Enforcement, Drain Cleanse Prog, etc.

6

Total

17871

*Note that some of the enquiries may be duplicated, e.g. if more than one person contacted us to advise us of the same pothole, they will be recorded as separate enquiries depending on how they were raised. Additionally, there may have been more than one pothole mentioned in any given enquiry raised.

 Should you require the attachment mentioned above please contact customerinformationservice@lincolnshire.gov.uk with the below reference number and this can be provided.

Reference number
FOI 9072773
Date request received
29/02/24
Date of decision
24/04/24