The number of potholes reported and repaired in the last five years within your jurisdiction - Find a freedom of information request

I am after information relating to the number of potholes reported and repaired in the last five years within your jurisdiction.

1) a. The number of potholes recorded within your jurisdiction, from public reports. Please provide figures for each of the following years:

2019
2020
2021
2022
2023

b. The number of potholes recorded within your jurisdiction from council inspections. Please provide figures for each of the following years:

2019
2020
2021
2022
2023

2) The total number of potholes repaired within your jurisdiction annually. Please provide figures for each of the following years:

2019
2020
2021
2022 
2023

3) The number of potholes within your jurisdiction that have been reported to you or recorded but have not yet been repaired. Please provide the most recent data.

4) 
a. Could you provide a list of how you categorise potholes in terms of urgency required for repair, and the timeframes in which potholes in each of the categories are expected to be repaired.

b. The percentage of potholes repaired under each category that met the category target (e.g. 50% of category 1 potholes were repaired within the expected 2-hour timeframe).

Please provide figures for each of the following years:

2019
2020
2021
2022 
2023

c. The number of pothole repairs completed on time within each category's allocated timeframe. Please provide figures for each of the following years:

2019
2020
2021
2022 
2023

If your database works under a Fiscal Year, please provide figures to the corresponding fiscal years. 

I can confirm that the information requested is held by Lincolnshire County Council. I have detailed below the information that is being released to you. 

1.a.

b.

 2.

3.

4.a. Refer to HIAMP policy document - Appendix B page 97 https://www.lincolnshire.gov.uk/downloads/file/8423/highways-infrastructure-asset-management-plan-hiamp-

b. Note: this response 4b and 4c is only counting jobs that have actually been completed (i.e. contains an actual completion date and is not currently at status 0950 (cancelled)). Jobs that are still outstanding are not included.

Jobs are counting towards the fiscal year in which they were completed.

c.

** The information provided is purely the pothole numbers we have defined individual completion data for, on a defect by defect basis. Some potholes will be repaired via other workstreams on a time charge or planned scheme basis, where material quantities but not individual pothole numbers are recorded and thus we do not hold that information for release under FOI

The estimated volume of potholes delivered via these alternative treatments and the FOI data shared within this response mean that Lincolnshire County Council in total treat approximately 110,000 potholes per annum.  

In April 2020, Lincolnshire County Council (LCC) entered into a new Highways contract and in doing so, changed the way in which jobs, including pothole jobs was recorded. Prior to April 2020, jobs were not issued on a job per pothole basis and therefore, there is no way to provide how many pothole jobs were completed from this timeframe. E.g., One pothole job may have been for one pothole, ten potholes, or 100 potholes. Since the beginning of the new contract, we have been recording each pothole as an individual job and therefore, we have been able to provide the requested information from April 2020 only.

Please also note, the data attached shows some timescales slightly shorter than stated in the Highways Infrastructure Asset Management Plan (HIAMP - See below link), for example, ‘24 hour’ in the HIAMP, is ‘22 hour’ internally, to allow for the additional time required to raise the job after being made aware of it.

https://www.lincolnshire.gov.uk/downloads/file/8423/highways-infrastructure-asset-management-plan-hiamp-