An email communications platform - Find a freedom of information request

Request

1. Does the Authority have a contract in place with an external provider for an email communications platform that enables it to design and send batch emails (whether this be marketing, public campaigns, public information alerts) to subscribers that have signed up to receive such communications from the Council?

2. If so, is there a public award listing for the placement of this contract? Please provide the link.

3. If not, please can the Authority provide the:

3a. Name of the supplier

3b. Summary of the service

3c. When the contract started

3d. When the contract will come up for renewal

4. Is there an extension clause in the contract and, if so, what is the duration of the extension?

5. Who is the senior officer (outside of procurement) responsible for this contract?

Decision

I can confirm that the information requested is held by Lincolnshire County Council. I have detailed below the information that is being released to you.

1. Yes

2. n/a

3a. Mailchimp

b. Newsletter marketing etc for specific services within the county council for engagement of residents/ partners/ businesses etc

c. n/a

d. n/a

4. n/a

5. Head of Communications and Engagement

Reference number
FOI 7550997
Date request received
04/08/23
Date of decision
25/08/23