HR functions Outsourcing - Find a freedom of information request

Request

1. Does your organisation outsource any HR functions*? If yes, please provide the name of the supplier/organisation and the service/function they provide? e.g. Payroll, Recruitment, Training, Absence Management

2. Which HR Technology provider does your organisation use? For example, Zellis, MHR, Oracle, Workday etc.

3. What system does your organisation use to analyse and report on HR data? Please provide the supplier/ organisation your organisation uses for the below functions-

Spreadsheets

Reports available in HR system

Business Intelligence (BI) Tool** e.g. Power BI, Tableau, Qlik People analytics solution e.g. Visier Other None

4. Could you please provide the name and job title of the person who is responsible for the management of Human Resources?

5. Could you please provide the name and job title of the person who is responsible for the management of Recruitment/Talent Acquisition?

* HR functions include recruitment, training, payroll, benefits management, employment law, absence management, performance management, transactional HR, etc.

** Business intelligence software is a type of application software designed to retrieve, analyse, transform, and report data

*** People analytics is the collection and application of talent data to improve critical talent and business outcomes

Decision

I can confirm that the information requested is held by Lincolnshire County Council. I have detailed below the information that is being released to you.

1. Payroll and HR Administration are outsourced to Serco

2. HR Technology provider- Unit 4 /Business World

3. Spreadsheets - Microsoft Excel

    Reports available in HR system - Business World

    Business Intelligence - Microsoft Power BI

4. Fiona Thompson, Head of HR

5. Fiona Thompson, Head of HR

Reference number
FOI 7000557