Social care and education case management systems - Find a freedom of information request

Request

1. Who is the supplier of your current Adults social care case management system? 

2. Do you have any plans to replace this system in the next 3 years?
 

3. Who is the supplier of your current Adults social care finance system?
 

4. Do you have any plans to replace this system in the next 3 years?
 

5. Who is the supplier of your current Children's social care case management system?
 

6. Do you have any plans to replace this system in the next 3 years?
 

7. Who is the supplier of your current Children's social care finance system?
 

8. Do you have any plans to replace this system in the next 3 years?
 

9. Who is the supplier of your current Education system?
 

10. Do you have any plans to replace this system in the next 3 years?
 

11. Do you have a backlog of Children's social care Subject Access Requests?
 

12. If so, approximately how many and what is the estimated date that this backlog will be cleared?
 

13. Do you use eLearning tools to support the use of your Children's and / or Adults Social Care case management systems?
 

14. If so, please specify. If not, do you have any plans to procure such tools in the next three years?

Decision

1. Mosaic Adults Case management - supplier The Access Group.

2. No plans to replace within three years.

3. Unit4 – Business World.

4. This was updated and renewed on 1st April 2023.

5. Mosaic Childrens Case management - supplier The Access Group.

6. No plans to replace within three years.

7. Unit4 – Business World.

8. This was updated and renewed on 1st April 2023.

9. Synergy - The Access Group.

10. No plans to replace within three years.

11. No.

12. Not applicable.

13. Utilise a training tool called Me-Learning.

14. No Plans to change within next three years.

Reference number
6784897
Date request received
9 May 2023
Date of decision
30 May 2023