- Request
-
1. Please can you provide information on specialist only IT systems used by the council within the area of Business and Consumer (and or Trading Standards) and a short description of its purpose?
E.g. If MS Word is used throughout your council, I do not wish to know about it. This request is specifically for specialist IT systems used within the area of Business and Consumer (and or Trading Standards) at the council.
Please provide the system or application name, the name of the company that create the software and a short description of what the council uses it for.
- Decision
-
1.
System Name
Provider
Short Description of Purpose
Authority Public Protection (APP)
Civica UK Limited
This is the main case management database. On this Lincolnshire County Council (LCC) record trader premises details, name and address records for staff, complainants, businesses, etc, complaints, visits to premises, requests to the service, details of samples taken and prosecutions.
IDB
USK Intelligence Limited
This is where LCC record intelligence in the form on nationally recognised intelligence reports – following the 3x5x2 format.
Compass
Civica UK Limited
This is where LCC record returns to the National Trading Standards Scams Team for work with victims of scams.
UK FSS Net
MacLaren West Limited
This is where LCC send details of food samples taken to the public analyst.
- Reference number
- 5490577
- Date request received
- 8 November 2022
- Date of decision
- 16 November 2022