Adult Social Care Case Management System - Find a freedom of information request

1. What case management system do you use for adult social care (ASC)? When is the contract for the case management system up for renewal?

2. Please provide the please provide name(s), email(s) and telephone number(s) of the individual responsible for the Adults Case Management System within your organisation

3. Do you have a web-based directory of services/eMarketplace for adult social care?

4. Is this directory / eMarketplace developed in-house or by an external provider?

5. If an external provider please provide the name of the supplier?

6. If an external provider please provide the renewal date for the contract

7. What is the annual support cost for your directory/eMarketplace?

8. Are there any plans to review provision of your directory / Marketplace?

9. Please provide the name(s), email(s) and telephone number(s) of the individual responsible for the directory / eMarketplace within your organisation

10. Who oversees the management of personal budgets and direct payments and integrated personal budgets and what are their contact details? - ie. name(s), email(s) and telephone number(s)

11. Does the Local Authority (LA) support the administration, delivery and or/management of Personal health budgets and if so who is the contact at the LA about this and their contact details? - ie. name(s), email(s) and telephone number(s)

12. Who oversees the provision of personal assistants and what are their contact details? - ie. name(s), email(s) and telephone number(s)

13. Does the LA use digital solutions to assist with the delivery and budget management of personal budgets, direct payments or integrated budgets?

If yes, what system is used and who is the provider and when is contract expiry due?

If no, is this something that you are considering and who in the LA is the person to contact about this and what are their contact details? - ie. name(s), email(s) and telephone number(s)

14. Who is the current Director of Finance for ASC within the LA and what are their contact details ie. name(s), email(s) and telephone number(s)

15.Who is the Integrated Services lead at the LA and what are their contact details - ie. name(s), email(s) and telephone number(s)

16. Is there a Transformation Manager or Personalisation Lead or similar role?

If yes please provide job title, name(s), email(s) address?

1. Mosaic: 5 January 2024

2. Louisa Harvey louisa.harvey@lincolnshire.gov.uk

3.Yes

4. External Provider

5. Public Consulting Group / Public Partnerships

6. 5 January 2024

7. There are no direct costs as it is part of a wider contract. There are ad hoc development costs.

8. Yes, within the agreed cycle of procurement

9. Theo Jarrett - theo.jarrett@lincolnshire.gov.uk 

10. Gail Kirk - gail.kirk@lincolnshire.gov.uk

11. Yes. Gail Kirk - gail.kirk@lincolnshire.gov.uk

12. This provision is through a contracted provider Pendrels

13. Yes. Allpay. February 2023

14. Michelle Grady - michelle.grady@lincolnshire.gov.uk

15. Catherine Williams, Head of Integration and Transformation - catherine.williams@lincolnshire.gov.uk

16. Yes. Clare Rowley, Head of Transformation - clare.rowley@lincolnshire.gov.uk