Active Membership of the Library Service - Find a freedom of information request

1. Please provide data on active membership of the library service for each year for the period 2016-2021 (for the year 2020/21, please provide all data on usage that you have up to the date you received this request)

2. Please provide annual usage statistics for each year for the period 2016-2021 for your library service for the following digital services. (For the year 2020/21, please provide all data on usage that you have up to the date you received this request)

a. Electronic books and comics.

b. Electronic audio books.

3. Please provide information on any support services offered by your service to help library users access these electronic services (such as tablet or laptop loans, training sessions) and the costings for these.

4. What advice is given to library users regarding privacy in use of digital services provided by third parties?

5. Please provide details regarding how the various lockdowns related to COVID have impacted on your library opening hours?

See attached tables in response to questions 1 & 2.

If you would like to see a copy of this attachment, please request it from CustomerInformationService@lincolnshire.gov.uk quoting the reference number 1744817.

3. In library support delivered by library staff at no additional cost.

4. Each supplier has their own privacy policy which can be accessed by customers through their platforms.

5. Core/Mobile - 23rd March 2020 - 12th July 2020 - all physical services closed, digital provision only Core/Mobile - 13th July 2020 to present - core libraries at 75% of usual opening hours.

Rural/Access Mobiles at 100%, Community mobile ad hoc visits as requested only as majority of usual residential locations serviced continue to lockdown Hubs - 23rd March 2020 - August 2020 and Jan 2021 - mid April 2021 all Hubs closed.

Sept 2020 - Dec 2020, Phased reopening of Hubs at approx. 50% of usual opening hours. Mid April 2021 to present, phase reopening of Hubs at approx. 50% of usual opening hours.