Spend/Usage on Microsoft Support - Find a freedom of information request

Request

I would like to request the following information relating to the council's spend/usage on Microsoft Support:

1. What date is your Microsoft support renewal?

2. What Microsoft support do you currently have in place?

3. On average how many support requests do you raise per year?

4. What are you currently paying per year?

5. Who is your Head of Procurement?

Decision

1. This information is published on the councils ProContract website.

2. See question 1.

3. 40 tickets raised in total over the past year (Lincolnshire County Council/Serco & partners).

4. See question 1.

5. Sophie Reeve.

Reference number
3479085
Date request received
2 March 2022
Date of decision
24 Apri 2022