IT System Monitoring - Find a freedom of information request

1. What tools are you using for your IT system monitoring?

2. Are you using the Microsoft System Center suite of Products for data center management?

3. Are you using Systems Center Operations Manager (SCOM) for your infrastructure monitoring? (This would typically be used for monitoring the health of internal and external apps, CPU, Ram and monitoring objects like logical disks and SQL.)

4. Are you using another other form of dashboard on top of SCOM? PowerBI, Silect, Savision LiveMaps?

5. Who manages System Center within the organisation?

6. Who Manages SCOM in the organisation?

7. Is there a team or an individual who manages SCOM? (Identifying the SCOM Administrator would be a fantastic outcome from any call).

8. Are there multiple people across different departments using SCOM for monitoring e.g., SQL team, NOC team, IT service desk?

1. Solarwinds.

2. No.

3. No.

4. No.

5. Serco.

6. Not Applicable, see question 3.

7. Not Applicable, see question 3.

8. Not Applicable, see question 3.