Facilities management approach - Find a freedom of information request

Request

I would be most grateful if you would provide me, under the Freedom of Information Act, the following information regarding your facilities management approach:

1. Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)? When is this contract expected to expire and are you expecting to extend or renew this contract?

2. What was the actual contract value(s) of each contract?

3. Who is the senior officer (outside of procurement) responsible for this contract?

4. How are facilities management services (hard FM, soft FM or TFM) handled across your estate?

5. If any services are outsourced, which services and to which suppliers?

6. What are the start dates and durations of these contracts, and which services are included in each?

7. Is there an extension clause in the contract(s) and if so, what is the duration of the extension?

8. Has a decision been made yet on whether the contract(s) are being either extended or renewed?

9. What is the job title of the senior officer (outside of procurement) responsible for the contract(s)?

10. Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)?

11. Are you looking to commission any estate condition surveys this year?

12. Typically what type of fire related safety services would you outsource? FRA's, Compartmentation Surveys, Fire Strategy Development etc.

 

Decision

1. Concerto CAFM system. Expires 31 March 2025.

2. Property Contract - £11.6m approx. per annum

3.Stuart Wright

4. Both Hard and Soft FM is outsourced through the commercial contract. Both services are provided where applicable to various sites owned by the Council.

5. Hard FM - Vinci Facilities Partnership Ltd Hard FM includes planned and reactive general maintenance, emergency maintenance, asset condition surveys and risk assessments, planned capital condition works planning. Soft FM - Vinci Facilities Partnership Ltd Soft FM includes cleaning (both internal and external), grounds maintenance, pest control, window cleaning, waste management, catering and furniture removal/relocation.

6. 1 April 2015 - 31 March 2025

7. 5 years + 5 years

8. Extension is dependent upon the Contractor meeting KPI targets annually.

9.Contract manager

10. The Property Service Centre helpdesk is outsourced and is part of the aforementioned Property Contract

11. Estate condition surveys are undertaken through the Property Contract; full condition surveys are undertaken every five years on all affected properties.

12. Fire risk assessments, fire precautions and safety, maintenance of fire related installations and equipment, fire alarm testing. 

Reference number
FOI 3435925
Date request received
22/02/22
Date of decision
16/03/22