Social Care Charges and Debts - Find a freedom of information request

Request

1. For the most recent date for which data is held, please state the total number of people in the council area that the council has assessed as having to pay for any aspect of their adult social care (including but not limited to home care, day care, community alarms, and other non-residential community care services).

2. How many of the people referred to in response to question 1 are currently in arrears on their social care charges (having missed at least one payment)?

3. How many of the people referred to in response to question 1 currently have debt management procedures commenced against them by the council for non-payment of social care charges (i.e. any escalation in debt recovery, e.g. automated reminders, letter before action and referral to debt collection agency)?

4. How many of the people referred to in response to question 3 have had their current debts referred to a debt collection agency?

5. How many people did the council start court proceedings against relating to non-payment of social care changes each year in 2019/20, 2020/21 and 2021/22 (year to date)? Please provide the figures broken down by year.

6. In 2019/20, how many people receiving council-funded adult care had a review of their adult care package/support plan?

7. Of the people in question 6, how many had their package/plan reduced in financial value as a result of the review?

8. Of the people in question 6, how many had their package/plan increased in financial value as a result of the review?

9. Since 1 April 2021, how many people receiving council-funded adult care have had a review of their adult care package/support plan?

10. Of the people in question 9, how many had their package/plan reduced in financial value as a result of the review?

11. Of the people in question 9, how many had their package/plan increased in financial value as a result of the review?

Decision

1. Non-residential bills are raised on a 4 weekly basis - in October Lincolnshire County Council raised 2248 bills - for Service Users assessed to pay full cost or contribution for Nonresidential care.

2. Not Applicable, see question 1.

3. 6621.

4. None, all debt recovery matters are dealt with in hand.

5. Currently 18. Lincolnshire County Council does not hold the data to break down year by year.

6. Looking specifically at reviews, the number is 10510. LTS002 looks at reviews of people in res/nur differently to those in community settings.

7. For community settings: 399 decreased in cost For res/nur settings: 13 went from Nur to Res 18 moved to community

8. For community settings: 587 increased in cost 151 went into res/nur For res/nur settings: 61 went from Res to Nur You could assume cost changes based on setting changes.

9. 2968 clients have been reviewed. (These are clients that had an active long-term service on the 31 March 2021 that have been reviewed since April 2021) – based on 01 November 2021 report

10. Lincolnshire County Council does not hold this information. The data is collated on a yearly basis.

11. Lincolnshire County Council does not hold this information. The data is collated on a yearly basis.

Reference number
2625005
Date request received
13 October 2021
Date of decision
28 October 2021