- Request
-
1. Does the Council offer Reablement services?
2. Is the service delivered in house or by external/outsourced supplier/s?
3. If external/outsourced please name the supplier(s)?
4. How many service users per year go through the reablement service?
5. What is the average time a service user spends in the reablement service?
6. What is the annual spend on reablement?
7. How many FTE staff work on the reablement service?
8. Is your reablement contract a standalone service or is it combined with a wider Home Care / Domiciliary Care contract/ service?
9. When does the current reablement contract end?
10. What KPIs (Key performance Indicators) are used for the service/ the service is measured against?
11. What is the performance against these KPIs over the past 12 months?
- Decision
-
1. Yes
2. It is outsourced to an external provider. As a public sector body, the Council is required to publish details of all contracts with external providers.
This is available at https://procontract.due-north.com
Access is free of charge and you will need to register to access the Contract Register.
3. Please see Contract Register (access details in question 2)
4. In 2019/20 the Reablement service supported 3,704 individuals
5. In 2019/20 the average stay in Reablement was 23 days
6. Please see Contract Register (access details in question 2)
7. LCC does not hold this information
8. The Reablement contract includes provision of homecare in specific circumstances.
9. Please see Contract Register (access details in question 2)
10. KPI-01 Percentage of accepted referrals that start within 24 hours o KPI-02 Total number of reablement contract hours delivered KPI-03 Average length of stay in reablement per episode (in days) o KPI-04 Percentage of people referred to no service o KPI-05 Percentage of people supported to achieve an overall improvement across their outcomes following a period of reablement
11. The current contract has not been operational for 12 months so this data is not yet available
- Reference number
- 941521
- Date request received
- 03 February 2021
- Date of decision
- 12 February 2021