Document Management and Access to Personal Records - Find a freedom of information request

1. How much of the information you store and manage for local citizens (for example, council tax records, social care records, planning applications, parking permits and supporting documents, spreadsheets and scanned images) is digitalised?

2. Does your local authority use a content services (document management) solution to store and manage this information?

3. Does your local authority use a content services (document management) solution to share this information with external third parties, including other government agencies and trusted partners (for example, private healthcare or social care providers)?

4. Does your local authority use a content services (document management) solution to enable staff to access this information when working remotely?

5. Does your local authority currently offer your local citizens online access to their own records?

1. Information not held.

2. Yes, we have done this since 2019 or earlier

3. Yes, The council uses a number of different content services (document management) and some of these systems have the capability to share information with third parties.

4. Yes, Lincolnshire County Council has done this since 2019 or earlier.

5. No, they cannot access their own digital records online.