Corporate Software/ Enterprise Applications - Find a freedom of information request

I require the organisation’s to provide me with the following contract information relating to the following corporate software/enterprise applications:

• Enterprise Resource Planning Software Solution (ERP) -this is the organisation’s main ERP system and may include service support, maintenance and upgrades.

•   Primary Customer Relationship Management (CRM) Solution-this is the organisation’s main CRM system and may include service support, maintenance and upgrades. Example of CRM systems the organisation may use could include Microsoft Dynamics, Front Office, Lagan CRM, Firmstep

• Primary Human Resources (HR) and Payroll Software Solution-this is the organisation’s main HR/payroll system and may include service support, maintenance and upgrades. In some cases the HR contract maybe separate to the payroll contract please provide both types of contracts. Example of HR/Payroll systems the organisation may use could include iTrent, Resourcelink.

• The organisation’s primary corporate Finance Software Solution-this is the organisation’s main Finance system and may include service support, maintenance and upgrades. Example of finance systems the organisation may use could include E-Business suite, Agresso (Unit4), eFinancials, Integra, SAP

In some cases you may come across contracts that provides service support maintenance and upgrades separate to the main software contract, please also provide this information in the response following the requested data below.

For each of the categories above can you please provide me with the relevant contract information listed below:

1.  Software Category: ERP, CRM, HR, Payroll, Finance

2. Name of Supplier: Can you please provide me with the software provider for each contract?

3. The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.

4.  Description of the contract: Please do not just state two to three words can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included.

a. Please also include any modules included within the contract as this will support the categories you have selected in question 1.

5. Number of Users/Licenses: What is the total number of user/licenses for this contract?

6.  Annual Spend: What is the annual average spend for each contract?

7. Contract Duration: What is the duration of the contract please include any available extensions within the contract.

8.  Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.

9. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.

10. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.

11. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).

1. Agresso / BWon! (ERP, Payroll & Finance)

2. Lagan: KANA, Agresso

3. Kana Lagan Enterprise Platform Productionv14.1; Agresso

4. Part of wider LCC / Serco outsourced Contract

a. LaganEnterprisePlatform -Productionv14.1     AdaptiveDesktopContext-Aware SOA     ReportingFramework     VisualExperienceDesigner     ServiceExperienceOrchestrator     ServiceExperience

Agresso: 

E-Procurement, General Ledger, Workflow Financials, Contract Accounting, Planner, Bank Account management/Bank Reconciliation, Fixed Assets, Accounts Payable, Commitment Accounting, National Fraud Initiative, Accounts Receivable, Cash Accounting, Sales Order/Invoice production, Utility Invoicing, purchasing (including requisitions), Workflow procurement, Inventory Management, Barcoding, Time/Project, project Invoicing, Experience Pack time, Timesheet Expenses, Workflow project, payroll register Human resources, Position register, Competencies, Experience pack expenses, Expense Ledger, Travel Expenses, Experience Pack absences, Absence Management, Training Administration, Workflow Human Resources, Salary Review, Reporting and Analysis Suite, IntellAgent, Flexi Fields, Forms, Workflow on reporting output, Connectivity services/ Webservices/ System Administration, Business Collaborator (5 user License), UNIT4 Local Government fast track template - Finance/Procurement and HR. Bank Statement Auto Import Standard Interface file, UK Direct Debit bank interface (AUDIS/ ADDACS) Delegated Banking - distributed bank account management, Construction industry Scheme, AP/AR automatic allocation, Periodic Supplier Payments, Quick AP/AR, AP/AR automatic allocation, Quick AP/AR, Legal Debt Recovery - Local Government, Receipt Printing, XML e-Invoicing, Punch Out, ePurchase Orders, Agresso Auto Enrolment, Agresso ABW Local UK Payroll, HR reporting, E-Recruiter interface, Standard Report Templates, Data import utilities suite, Automatic Batch Input, Address Interface, HMRC Message Centre, CIS add-on for HMRC Message Centre and Subcontractors, Income Management, TNS Saas, 2 x E-recruiter SaaS

5. Lagan 80 full seats & 100 light seats

Agresso: Site licence (unlimited)

6. The Agresso spend is a part of the Serco contract

7. Part of wider LCC / Serco outsourced Contract

8. Serco / LCC contract March 2022

9. Serco / LCC contract April 2015

10. Serco / LCC contract March 2022