Management of Subject Access Requests - Find a freedom of information request

1. What is the email address of the person in your organisation who is responsible for the management of Subject Access Requests / DPA Requests?

2. What percentage of Subject Access Requests have been responded to on time since 25th May 2018? If you do know have this figure please provide a figure for what you do have.

3. On average how many SAR/DPA requests does your authority receive in a month?

4. How many SAR officers are employed by your organisation who work on Subject Access Requests?

5. What is the generic email address of the team which deals with SARs / DPA requests within your organisation?

6. How many overdue Subject Access Requests do you currently have?

1. For Subject Access Requests the customer information service team deal with these requests along with Freedom of Information and Individual Rights requests. Their address is: Customerinformationservice@lincolnshire.gov.uk and the DPA requests are dealt with by the Data Protection Officer DPO@lincolnshire.gov.uk

2. Since 1 April 2019 until today, 15th January 2020 84% of Subject Access Requests have been responded to within the calendar month compliance time-frame

3. On average (taken over a 6 month period July 19 to December 19) we received an average of 32 Subject Access Requests per month

4. There is a total of 4 FTE employed that deal with Subject Access Requests as at today, 15th January 2020

5.  For Subject Access Requests and Freedom of Information Requests and Individual Rights Requests this is Customerinformationservice@lincolnshire.gov.uk, the Manager is the owner of this shared e-mail account for DPA requests this is DPO@lincolnshire.gov.uk

6. There are currently 5 SAR requests which are overdue, i.e. have not been responded to within the calendar month compliance time-frame as at today, 15th January 2020