- Request
-
1. How many 999 calls were received in the last year?
2. How many given the highest priority and how long until crews arrived?
3. What are the guidelines or policy on grading calls with relevant response times?
- Decision
-
1. Between 01 Jan – 31 Dec 2019 = 21,090 emergency 999 calls
2. We don’t give highest priority to calls – we will respond to all calls if the criteria for F&R attendance are met.
3. As per the response to question 2, we do not grade calls.
- Reference number
- FOI1197
- Date request received
- 03 February 2020
- Date of decision
- 14 February 2020