Complaints - Find a freedom of information request

Request
  1. How many complaints were registered with Lincolnshire County Council from 2013 – 2018.

  2. How many complaints were rejected at stage 1?

  3. How many stage 1 rejections were resubmitted to stage 2?

  4. How many stage 2 reapplications were rejected?

  5. How many Stage 2 rejections were submitted to Ombudsman?

Decision
  1. April 2013

    March 2014

    685

    April 2014

    March 2015

    1029

    April 2015

    March 2016

    683

    April 2016

    March 2017

    602

    April 2017

    March 2018

    811

  2. Please note that no complaints are rejected at stage 1.
  3. Please note a Stage 2 complaint is not a result of a rejected stage 1 complaint.
  4. Please note that no complaints are rejected at stage 2.
  5. Please note this is not applicable as we do not reject stage 2 complaints.

Reference number
FOI0030
Date request received
03 May 2019
Date of decision
06 June 2019