Before you make a complaint
Compliments and complaints can help us improve the services we provide.
Before you make a complaint, please contact our services about your concerns first. You can also raise them with your county councillor.
If you are not satisfied with the response, fill in our complaints form. We will do our best to investigate your concerns.
If your concern is about a County Councillor please follow the guidance on making a Members' Code of Conduct complaint.
The form is not to be used to:
- report or check progress on a highways fault
- claim for damages
- make a Freedom of Information or data request
- report a data breach
- make pension enquiries
Annual reports
To find out how we handle complaints and try to improve, read our Corporate and Statutory Complaints Annual Report.